Concept4 were appointed to create a new dynamic direct sales environment for 40 contact centre staff including furniture, display area, café style kitchen and training centre, all on a budget of £50,000.
With the reduction in retail sites, Thorntons needed to expand focus on direct sales with introduction of new contact centre with automated call system at its factory headquarters in Alfreton.
To design modern and bright call centre workspace with feature product display area, breakout space with café style kitchen and training facility.
“The internal direct sales contact centre launch went extremely well, we had really great reactions and feedback from lots of people about the new environment, which was fantastic".Hannah Legg, Head of Thorntons Direct
Concept4 has developed WorkspaceFM to provide clients with a comprehensive range of support services for planning, designing and delivering office environments. WorkspaceFM provides flexible & cost effective support where and when you need it. We offer competitive pricing for creative design, fit-out and refurbishment, office moves and furniture supplied direct from manufacturers to minimise cost…